General contact Information
Advising us of student absence or late arrival
Parents should telephone 020 8812 3531 to advise us of their son/daughter's absence or reason for lateness to school. This system has been put in place to streamline the many telephone calls we receive each morning. Please take a look at the attendance/punctuality leaflet for more information. Alternatively parents can notify us of any absence via email absence.line@ata.org.uk. Please incorporate your son/daughter's name in the subject box and the reason for absence in the email.
If you have any other queries please ask to speak to the appropriate person/department as listed below:
| Reception | General enquiries | 
| Student Services | |
| Admissions Year 6 transfer | 
			 Miss J Kiddell  | 
		
| Admissions Years 7-11 | 
			 
 Miss J Kiddell  | 
		
| Admission Sixth form | 
			 
 Miss A Brennan  | 
		
| Attendance queries Years 7-11 | Ms M Hurt | 
| Attendance queries Sixth Form | 
			 Mrs N Sequeira  | 
		
| Education Welfare | 
			 Ms M Hurt absence.line@ashcroftacademy.org.uk  | 
		
| Mealman enquiries | Mrs C Burgess | 
| Student Learning/Pastoral Matters | 
			 HOY 7 - Ms L Blucert  | 
		
| Uniform Purchases | Mr N Flores | 
| Medical Welfare | 
			 Ms T Ford  | 
		
| Change of address/personal details | |
| Finance | |
| Clothing Grants, Travel Passes, Free Meals etc | Mrs N Campbell | 
| Premises | |
| General enquiries | Building Services Manager | 
| Hiring of facilities | Vice Principal | 
			